The map below depicts the most recent cities in the United States where Verizon Wireless users have reported problems and outages. If you are experiencing problems with Verizon Wireless, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Verizon Wireless users affected:
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Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 129 |
| Charlotte, NC | 120 |
| Washington, D.C., DC | 101 |
| Brooklyn, NY | 100 |
| Philadelphia, PA | 98 |
| Atlanta, GA | 94 |
| Chicago, IL | 86 |
| Phoenix, AZ | 81 |
| Seattle, WA | 74 |
| Houston, TX | 74 |
| Los Angeles, CA | 54 |
| Pittsburgh, PA | 50 |
| Dallas, TX | 49 |
| Denver, CO | 47 |
| Newport, RI | 44 |
| Minneapolis, MN | 42 |
| Portland, OR | 39 |
| Boston, MA | 36 |
| Cleveland, OH | 35 |
| Savannah, GA | 29 |
| Memphis, TN | 27 |
| Baltimore, MD | 26 |
| Raleigh, NC | 26 |
| Queens, NY | 26 |
| Blue Ridge, GA | 25 |
| Ashburn, VA | 20 |
| Newark, NJ | 20 |
| Columbus, OH | 19 |
| The Bronx, NY | 19 |
| Honolulu, HI | 18 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
kel (@_Kimmo__) reported @breshanice Noooo don’t! I just left T-Mobile/Sprint and completely with Verizon and phone calls are staticky and service is barely there. Try AT&T
- mmarchiondo (@mmarchiondo) reported
@VerizonSupport Here we go again. Yet another order and issues with credits you owe. Every single time. How about you start paying me for my time, as I do all the work and it takes 5-6 contacts to get it resolved.
- Verizon Support (@VerizonSupport) reported
@papatepo We're sorry to hear about the issues you're experiencing, and we don't want you to leave our Verizon family. How long has this been going on? -Joel
- Sonia (@Sonia42480581) reported
@Verizon great product and poor service don’t go together. Why would you deactivate my friends phone number in the middle of the night?!?
- MK (@mkhappy3) reported
@VerizonSupport No your customer service didn’t place correct order which I’ve been charge for and came with nothing
- whatsername (@katiesscarlettt) reported
VERIZON SENT THEIR TECH TO MY ******* HOUSE!!!!!!!!!!!! They NEVER ASKED ME MY ADDRESS
- ˗ˏˋ Latasha James ˎˊ˗ (@thelatashajames) reported
you might live in detroit if the only cash in your wallet is canadian and your phone network defaults to rogers, not verizon
- Findorita (@Findorita) reported
Verizon Customer Service is amazing. But the internet service is the worst service I have ever had. I should not be paying for a "better" plan when I can be paying for the bare minimum that I am already getting. The service constantly goes in and out and it's irritating. @Verizon
- The Vidiot (@vidiot_the) reported
@StirredCrazy @LadyBB85125431 @WendyRogersAZ Below is the quote their claim is based on. Not proof, theory.The auditor found two RJ-45 network connectors with unexplained configurations, which might indicate they had Verizon Wireless cards inside. If so, "by definition [they] would have touched the internet," Cotton said.
- shelly ostro (@skelda1) reported
Verizon Again!: so I have a business account-had problem with office phone-rep said something wrong with phone and will ship replacement-instead texted a bill for over $130! Never agreed! Oh, and the phone is working again! What a company!
- Lacey Gordon (Crazdwriter) (Busy with Life) (@crazdwriter1) reported
@Verizon looks like your getting new customers soon. After updating my phone, I can't get on the internet away from home, not even my GPS. @TMobile you are just as bad as Sprint before you took them over. 🙄 Talking to my husband today to get rid of you for good!
- MK (@mkhappy3) reported
@VerizonSupport I have called numerous times today your tech was rude
- Gina Staley (@GinaLynnStaley) reported
@VerizonSupport and after all that, you tell me to call the rebate center, where can’t talk to anyone unless you have a rebate card number. “We’re here for you.” Worst customer service ever.
- Adam Clemons (@adamrclemons) reported
@VerizonSupport I'd like to cancel my service.
- Agnetha Bergman (@agnetha_bergman) reported
@3LLECROSSING I love mine, but having YouTube and Verizon as service providers is a pain sometimes.
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